Return policy
The terms and conditions described in this policy apply to all products purchased from the online store at www.gotobed.gr
Returns are not accepted for custom made products made according to customer requirements.
Also for hygiene reasons returns on sleeping products such as pillows, protective covers are not accepted.
A order sanction
When you place your order through the online store, you have the option to την cancel within 24 hours by email at sales@gotobed.gr
Advance payments are non-refundable. The customer is obliged to receive products of equal value.
Withdrawal and return of products due to change of opinion
Customer has the right to return the products within 10 calendar days from the date of receipt of the products, in which case you will only be charged the direct cost of returning the products.
Returns will only be accepted if the products you wish to return are in the same condition as The cost of the return is borne by the customer
In addition to the rights provided by the return policy, the applicable provisions and laws regarding the contract of sale, as well as any rights arising in connection with the warranty terms of the products.
1) Warranty
The company is responsible for 3-5 years for the good operation of the product. covers problems with fabrics such as clogging.The warranty only applies to the correct use and selection of the product (1) & (2).
2) Allergens
All mattress materials are hypoallergenic, with special care required for mattresses and mattresses containing DUNLOP type latex due to their high natural rubber content.