Questions & Answers
Find out the most common questions that arise about getting a mattress, as well as its maintenance after purchase.
Face (stomach) hard, back (back) medium and side soft.
The correct choice of mattress is based on posture and body type (height-weight).
Eg. A) Man 100kg with a height of 180cm exercising who sleeps on the side: You need a soft mattress to sink the shoulders and to align the spine. Due to weight you may need a medium to soft mattress.
B) A woman with low weight who sleeps snugly needs a hard mattress. Due to its light weight, a hard mattress will give the impression that it is sleeping on the “floor”, so it chooses a mattress of moderate hardness.
Mattresses are designed on a stable basis, so it is best for our mattress to use stable classic boards with a maximum distance between them of 3-4cm.
In economical mattresses it is best to avoid “anatomical crates”. In case of a high quality mattress, we choose a “anatomical frame” of dense planking (19 pcs / 200cm) and its boards to press on the surface of the metal construction.
Frequent rotation of the mattress at least once every 3 months.
We do not clean the mattress with the floor sweeper (unless we have a special head) always without steam . We avoid chemicals that kill mites because problems are caused by dead mites and their feces. We call a special dry cleaning workshop at least once a year.
Mattresses / beds are delivered within Athens with our own means of residence. The customer is obliged to maintain the staircase and the installation space without obstacles such as flower pots, shoe racks, scales, furniture, etc. Otherwise the product will be delivered at the entrance of the building.
Wooden constructions and mattresses of special dimensions are paid before delivery.
For transports outside Athens, the products are delivered to the transport company indicated by the customer and are responsible for the transport and the cost. Repairs from damage during transport are the responsibility of the customer.
The company is responsible for 3-5 years for the good operation of the product. It does not cover problems with fabrics such as knitting. The guarantee is valid only for correct use and selection of the product (1) & (2).
All mattress construction materials are hypoallergenic. Special care is required in mattresses and mattresses that contain latex type DUNLOP due to the high content of natural rubber.